Staff handbooks are not static and should be reviewed regularly. Additionally, when business throws a curve ball it is important that you are able to update your handbook or add a policy to keep it fresh. One of the most asked for policy updates we have been asked for is a Work-from-Home policy.
When you start working on any policy the most important thing to keep in mind is: what problems/issues do I want to avoid/resolve with this policy? There is no point in copying/pasting what seems like a great policy, take the time to send it out only to find out that it doesn’t address any issues that come up for you.
Write/type up what it is you want to avoid and once you have written the policy come back to it and be honest as to whether the policy would have helped you if an employee had a problem.
Next break the policy up into sections such as:
- set out what I expect from employees working from home– while it gives employees some of their time back you need to address how they engage with work- how should they dress for zoom calls?-how should they take their breaks/organise Doctor’s appointments?
2.address some general issues that you think may arise – not focusing on work e.g. distractions – not getting work done – isolation 3. clarify how employees should raise any problems they are having
– is there someone you want to be the first point of contact e.g. HR person, manager etc.?
– should they raise it verbally first or put it in writing?
4. clarify how you will raise any problems you are having with the employee
– will their manager contact them, HR or another person?
Once you have your policy set out it is always a good idea to get another person to read through it. If possible get someone who hasn’t been involved in the drafting to read through it and see if they think it is clear, addresses any issues and hits the right tone.
If esa can help you with drafting policies please don’t hesitate to contact us on [email protected] or 01 8774608.
Stay safe!